Refund policy
We hope that every customer will be satisfied with the products they purchase.
If you are not satisfied with the product you received, you can contact us within 14 days after signing for it to apply for a refund.
Refund conditions:
The product has not been used or has not significantly affected the second-hand sales.
Keep the complete packaging and accessories intact.
Provide the order number and a description of the problem
The following situations may not be eligible for a refund:
Clearly used or damaged by human intervention
Exceeding the refund deadline
Customized or specially noted non-returnable products
The refund will be processed and returned to your original payment method within 5 to 10 working days after the approval.
If you are not satisfied with the product you received, you can contact us within 14 days after signing for it to apply for a refund.
Refund conditions:
The product has not been used or has not significantly affected the second-hand sales.
Keep the complete packaging and accessories intact.
Provide the order number and a description of the problem
The following situations may not be eligible for a refund:
Clearly used or damaged by human intervention
Exceeding the refund deadline
Customized or specially noted non-returnable products
The refund will be processed and returned to your original payment method within 5 to 10 working days after the approval.